Relationship Management

Descripción del puesto:

Who you are 

We're looking for people who love building meaningful connections. You don't need to know everything about finance - we're here to teach you. But if you're a natural listener, a people person, and someone who goes the extra mile to help others, you'll fit right in.

* A strong communicator: You explain things clearly, listen actively, and know how to connect with different people.

* A natural collaborator: You work well with others and enjoy solving problems together.

* A relationship builder: You're great at getting to know people and building trust.

* A self-starter: You spot challenges before they become problems and take ownership to fix them.

* Emotionally intelligent: You think about how your words and actions affect others.

* Positive under pressure: You stay calm when it counts and bring energy and optimism to the table. 

What you'll do   

You'll be working with our Relationship Management teams who support individuals, families, entrepreneurs, and investors around the world. Your role? You'll get to understand how we help them grow and protect their wealth by gaining insight into how our teams work with our customers to recommend the right financial solutions at the right time.

Here's a taste of what you'll get involved in:

* Work with our teams to understand how they support our customers with everything from everyday banking to long-term financial planning.

* Gain an understanding of our product suite - from current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management.

* See how Relationship Managers build deep relationships by understanding our customers' lives, needs, and goals, and use data and insights to suggest the best products and services for them.

* Gain exposure to our digital tools and understand how we track conversations, manage relationships, and uncover new opportunities.

* Understand how different laws and regulations affect our international clients - and how we get it right every time.

What you'll learn   

We'll kick things off with a week of structured training to get you up to speed. From there, you'll have a mix of hands-on learning, mentoring, and skills coaching to help you thrive.

You'll build skills in:

* Technical know-how: Learn how different products work and how to use them to help clients.

* Relationship building: A skill that'll set you up for success.

* Sales and negotiation: Understand how to match clients with products and present ideas with confidence.

By the end of your internship, you'll know exactly what a career in Relationship Management in this area of the bank looks like - and where you could take it.

Eligibility criteria

* Available to work full time for 8 weeks commencing July 2026

* Expected to graduate between September 2026 - July 2027

* Obtained, or expected to achieve, a GPA of at least 4.0 / 5.0 or 3.2 / 4.0 (as appears on your official university transcript or degree certificate), or overseas equivalent to this

* Fluent in English and Mandarin

* Legally permitted to work in mainland China

Closing date

Tuesday, 31 March 2026 23:59 (UK time)