Internship Operator Customs & Trade Compliance at Abbott Zwolle

Descripción del puesto:

JOB DESCRIPTION:

We are looking for a Intern for Operator Customs and Trade Compliance at Abbott Zwolle!

What will you be doing?
Help transform the Customs Community of Practice into a scalable, digitally supported service network. During this graduation internship, you will investigate how TOPdesk can support centralized requests, effective routing, knowledge sharing and management reporting, translating business needs into a practical design and working prototype.

What are your main responsibilities?
* Analyse current processes, stakeholder needs and available service data.
* Identify opportunities to improve request intake, classification, assignment and escalation.
* Design user-friendly forms, workflows and a structured knowledge-management approach.
* Develop and test a TOPdesk prototype within an agreed pilot scope.
* Propose roles, responsibilities, service levels and knowledge-review processes.
* Define relevant KPIs and develop a dashboard concept.
* Deliver an implementation roadmap, business case and recommendations for further expansion.

Required background
* Interested in business analysis, process improvement, service management and knowledge sharing.
* Able to translate stakeholder requirements into practical digital solutions.
* Strong analytical, research and communication skills.
* Comfortable working independently and collaborating with different stakeholders.
* A Pre, familiarity with TOPdesk, workflow configuration or dashboarding is an advantage; prior customs expertise is not required.
* must be a final year university student with a mandatory internship requirement

What do we offer?
* You will be offered an internship placement at a globally operating healthcare company. An internship is an excellent opportunity to get acquainted with Abbott, and perhaps one of Abbott's businesses may even become your future employer.
* You will have a dedicated supervisor who will support you with the content and progress of your assignment, as well as a mentor. Your supervisor and mentor will discuss your progress with you and, if necessary, coordinate with your educational institution.
* To help you perform your work effectively, you will be given access to company systems and provided with an Abbott laptop.
* Finally, you will receive an internship allowance of EUR500 gross per month (based on a full-time internship).

Interested?
Apply directly with your CV!

The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Administrative Support

DIVISION:
IFO International Finance

LOCATION:
Netherlands > Zwolle : Grote Voort 247

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
No

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Not Applicable