Receptionist Intern

Descripción del puesto:

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
The Boston Consulting Group is looking for an Intern to join the Operations department for a six-month internship.
You will ensure that all Reception and administrative functions are performed promptly and efficiently, and the Reception is maintained to the highest standard. You will provide general support to all BCG staff and facilitate its effectiveness in providing service to BCG clients. He/she will participate in the daily life of the office, contributing to BCG positive image among clients and external parties.
General duties include but are not limited to: receiving and greeting guests, ensuring efficient turnaround of all messages, managing the meeting room booking process, promptly managing a busy phone line.

You are good at:
* Answering phone calls in a courteous and professional manner including visitors/clients calls, lead calls and a wide variety of general administrative calls
* Interacting daily with callers and guests, including suppliers, pony express and couriers
* Ensuring efficient turnaround of all messages and when necessary take appropriate action to ensure urgent messages are relayed without delay
* Receiving guests, establish their identity and advise the appropriate staff member or deal with them as appropriate
* Managing the room booking process to ensure all requests are handled in an efficient manner
* Processing and coding local and international courier invoices in cooperation with the Finance department

What You'll Bring
* Previous experience in a similar role is recommended but not a must
* Excellent communication skills, both written and oral, in Italian and English (C1)
* Intermediate skills in Outlook, Word, PowerPoint, Word and Excel

Who You'll Work With
You will be working within the Operations Department of BCG Milan office, sharing the responsibility for the front desk activities with the current Reception team

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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