Procurement Applications Intern (Coupa)

Descripción del puesto:

Hapag-Lloyd is one of the world's leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high-quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
Your Journey, Our Horizon

Join our Global Procurement team and support Hapag-Lloyd's global procurement organization with the implementation, roll out and application of our eProcurement tools.
In this position you will be located in Gdańsk and will work closely with the Global Procurement Team in Hamburg and support various procurement functions at Headquarter and in the Regions.
After the onboarding process and dedicated tool certifications, you will continue with training on the job to act as the primary point of contact for all user requests and provide guidance and support to users on eProcurement tools.

* Assist with responding to user queries related to Coupa and escalate issues when needed.
* Support end-user assistance and provide basic guidance on Coupa processes.
* Help maintain user, supplier, contract, and master data in the system.
* Assist with updating system configurations, catalogs, and approval workflows.
* Participate in testing new Coupa features and system upgrades.
* Support the creation of reports and dashboards to track system usage and data quality

Requerimientos del candidato/a:

* Bachelor's studies in Business Administration, Logistics, Supply Chain Management, Legal or a related field.
* Willingness to learn procurement processes with a focus on purchase-to-pay (P2P) and source-to-contract (S2C) activities.
* Experience with Microsoft Office, particularly Excel and PowerPoint, will be considered an advantage.
* Focus on customer service and user satisfaction with problem-solving and communication skills.
* Analytical mindset, attention to detail and ability to work independently.
* Proactive, result-oriented, and comfortable in a fast-paced, international environment.
* Fluent in English (written and spoken)