Data-driven CXM agency delivering personalized marketing solutions. Merkle is a global, data-driven customer experience management (CXM) company headquartered in Columbia, Maryland. Merging data, technology, and analytics, Merkle delivers personalized, performance-driven marketing solutions—including CRM, loyalty, enterprise marketing technology, and digital experience. Part of the dentsu group, Merkle operates in over 30 countries, serving Fortune 1000 companies and leading nonprofits. The company is regularly recognized as a leader in digital transformation, experience design, marketing technology, and identity resolution. Merkle’s global workforce exceeds 16,000 employees, and it continues to expand as a strategic marketing partner for some of the world’s most influential brands.