Junior Salesforce Administrator (m/f/d)

Description du poste:

At Statista, we're all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters - keep writing it as part of our team.
Are you ready to join us?

Your Role

* Providing initial support to Salesforce users by addressing basic inquiries and resolving common issues while collaborating with more senior colleagues to tackle complex challenges.
* Execution of basic administrative tasks within Salesforce, such as user management (creating and deactivating accounts, resetting passwords), and data entry, data health monitoring.
* Collaborating with more experienced team members to understand user needs and help facilitate communication between end-users and the Salesforce team to continuously improve system usage and adoption.
* Learning to develop and implement Low-Code solutions, such as creating basic reports, dashboards, and automations to support day-to-day business operations.

Your Profile

* Strong digital affinity and enthusiasm for the digitalization and automation of processes.
* Initial practical experience in the administration of a Salesforce environment, particularly in Sales Cloud and/or Service Cloud.
* Salesforce Administrator and Salesforce Sales Cloud certifications are good to have.
* Experience in agile project work as well as with Jira and Confluence is a plus.
* Structured, analytical and proactive way of working as well as a high level of motivation and reliability.
* Advanced English proficiency as it is primary language for communication (German is a plus) and you thrive in an international team environment.
* You feel comfortable taking ownership and enjoy working as part of a team.
* Familiarity with tools such as Clay, recording tools (e.g. Just Call, Vinton), Mulesoft is a plus.

What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
* Work from abroad up to 30 calendar days a year
* Hybrid work and flex-time
* International team and social events
* Subsidized urban mobility and access to fitness and wellness options
* Free access to Langdock and all its amazing functionalities
* Career & training opportunities
* Attractive locations and modern offices
* Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above