Adobe Experience Platform / Real-Time CDP Associate Manager

Description du poste:

We're looking for an Associate Manager with strong Adobe Experience Platform (AEP) / Real-Time CDP expertise to lead delivery of enterprise customer data and activation solutions.
In this role, you will combine deep hands-on platform knowledge with delivery leadership, stakeholder management, and team coaching, helping clients build scalable, reliable, and privacy-safe customer data foundations.
You'll work closely with marketing, analytics, data, and engineering teams to turn business needs into high-quality AEP implementations that enable personalization, activation, and measurement at scale.

What we offer
* An Associate Manager role with real ownership in high-impact customer data programs
* Opportunities to lead and shape Adobe Experience Platform / RT-CDP engagements end-to-end
* Continuous learning and certification support within the Adobe ecosystem
* Access to experienced architects, data engineers, and martech specialists
* Flexible work setup and a collaborative, inclusive culture
* Clear career development path combining technical excellence and leadership

What you'll do
As an Associate Manager, you will take responsibility for both delivery quality and people enablement across Adobe Experience Platform initiatives.
Key responsibilities include:
* Leading or co-leading Adobe AEP / RT-CDP implementations, from requirements and solution design to delivery and stabilization
* Designing and maintaining AEP data models (XDM schemas, datasets, profile-enabled datasets) aligned with business requirements and best practices
* Owning and guiding identity strategy, profile enablement, segmentation, and activation use cases
* Driving system integrations into AEP, including mapping, validation, monitoring, and troubleshooting
* Ensuring alignment with data governance, consent, and privacy requirements across implementations
* Partnering with marketing, analytics, and product teams to enable downstream activation and measurement
* Troubleshooting ingestion, profile, segmentation, and activation issues; providing root-cause analysis and mitigation plans
* Ensuring delivery quality through architecture reviews, documentation, testing strategies, and operational readiness
* Coaching and supporting consultants and engineers; setting clear ways of working and quality standards
* Building trusted client relationships, managing expectations, risks, and cross-stakeholder alignment

What you bring
* Proven hands-on experience delivering Adobe Experience Platform (AEP) and/or Real-Time CDP solutions in enterprise environments
* Strong expertise in AEP data modeling: XDM schemas, datasets, identity, and profile behavior
* Solid understanding of RT-CDP concepts: Real-Time Customer Profile, identity resolution, segmentation, and activation workflows
* Experience designing and supporting system integrations into AEP, including troubleshooting and data validation
* Strong knowledge of customer data fundamentals: consent, governance, data quality, and activation dependencies
* Delivery leadership experience: planning, prioritization, stakeholder management, and risk handling
* Ability to translate business requirements into clear, implementable platform designs
* Consulting mindset with structured problem-solving, ownership, and delivery focus
* People leadership mindset (formal or informal), including mentoring, feedback, and enabling others to succeed
* Professional working proficiency in English

Nice to have
* Experience with Adobe Journey Optimizer, Customer Journey Analytics, or Data Distiller / Query Service
* Experience with run & operate / managed service models (monitoring, incident handling, runbooks)
* Pre-sales or solution shaping experience (estimations, delivery approach, roadmaps)
* Adobe certifications or experience across broader Adobe MarTech stack
* Experience working in multidisciplinary enterprise delivery teams

Ready to join us?
We look forward to receiving your application.
Please upload your CV and cover letter under "Resume/CV" in the application portal as soon as possible.

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