Sales Coordinator (m/f/x)

Description du poste:

Skeleton is looking for a driven and experienced

Sales Coordinator (m/f/x)

to support the sales team from PO to invoicing, coordinating order handling, and acting as the bridge between sales and supporting functions such as supply chain, procurement, and operations.

Your responsibility areas:
* Support the Sales Team throughout the order-to-cash process - from purchase order entry to invoicing.
* Enter and update orders accurately in the ERP system, ensuring correct product, quantity, and delivery details.
* Coordinate deliveries with Supply Chain and the warehouse to ensure timely shipments and accurate documentation.
* Prepare and monitor invoices according to delivery terms, and follow up with Finance on payment status.
* Assist in customer onboarding, supplier setup, and maintaining up-to-date information in relevant systems.
* Track order progress and resolve discrepancies, working closely with Procurement, Operations, and Logistics.
* Handle customer claims and returns in cooperation with internal teams, ensuring clear communication and timely resolution.
* Contribute to process improvements within sales coordination and order handling.
* Maintain accurate documentation and provide regular updates to the Sales Team and other departments.
* Provide backup support for team members during absences.

* We offer flexible working hours, with the possibility of mobile working without core working hours and sufficient freedom for your own ideas.
* A flat hierarchy culture - fostering our great working atmosphere.
* A motivating opportunity for continuous growth at Skeleton.
* An additional day off every year for your birthday.

We're not just about energy storage. We're about redefining energy for a net-zero future, and we'd love for you to be a part of our journey.

About Skeleton

Skeleton Technologies is a Global Cleantech 100 company and a technology leader in high-power energy storage for transportation, grid, automotive, and industrial applications.
For us, developing and producing the best energy storage solutions is a means to an end: helping companies to reduce CO2 emissions and save energy.
We work with some of the largest companies in the world, from automotive and industrial OEMs to truck fleet operators and aerospace prime contractors. Our products decrease CO2 emissions and fuel consumption, improve power quality, and empower wider electrification of the biggest industries globally.
Our supercapacitor and SuperBattery energy storage technologies, based on patented curved graphene, represent the biggest technological advancement in the industry in the last 20 years, and the use of this innovative material provides our products with an unparalleled advantage in power and energy density.
Skeleton Technologies is located in multiple locations: its headquarters in Tallinn (Estonia), manufacturing facilities in Markranstädt (Germany) and Varkaus (Finland), materials development in Bitterfeld-Wolfen, and several additional locations in Finland (Helsinki and Lappeenranta), as well as its first people in Toulouse (France)

Profil requis du candidat:

* Previous experience in sales coordination, order management, or customer support (ideally 2-4 years).
* Good understanding of the order-to-cash process, including purchase orders, delivery, and invoicing.
* Experience working with ERP systems (e.g., SAP, Microsoft Dynamics, or NetSuite) for order entry and tracking.
* Familiarity with basic logistics documentation (CMR, packing lists, Incoterms) and coordination with warehouse or logistics teams.
* Ability to communicate effectively with internal departments such as Sales, Procurement, and Supply Chain.
* Strong attention to detail and ability to manage multiple orders and deadlines simultaneously.
* Proficient in Microsoft Excel and other Office tools for reporting and data management.
* Fluent in English, both written and spoken; other languages such as German or Estonian are a plus.
* A proactive, solution-oriented mindset and willingness to support process improvements