Secretary - Receptionist

Description du poste:

Job Description & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to (COMPANY NAME) employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is responsible for ensuring smooth operation of day to day activities at (COMPANY NAME). As part of the team, you will be assisting with record keeping, billing, distribution, logistics and financial planning.

SECRETARY-RECEPTIONIST
Candidate's Profile
* University graduate (economy field preferable)
* Fluency in English, Romanian and Russian
* Strong organisational and planning skills
* Excellent computer skills
* Ability to communicate clearly and professionally with individuals at all level
* Display flexibility, creativity and good communication skills
The Receptionist is the first point of contact for visitors to the office and is responsible for the first impression they have when they enter in the (COMPANY NAME) office.

- Welcomes visitors by greeting them, in person or on the telephone.
- Answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Takes and delivers messages when appropriate personnel are not available.
- Sorting and distributing post.
- Directs persons to the correct destination.
- Ensures general administrative and basic clerical support for internal clients (colleagues). - Manages daily couriers, and prepares the necessary documents.
- Booking meetings and administrate all the reservations for the meeting rooms.
- Exercises confidentiality, discretion and personal sensitivity in all aspects of the role.
- Maintains security by following procedures.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Always adhere to all company policies, procedures and licensing laws.
- Deliver excellent customer service, at all times.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
- Provide reports, as required.
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.
- Welcome visitors and be a support for protocol when needed (serving water, tea and coffee) and any other requests coming from direct/indirect manager.

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