Retail Coach & Sell-Out Developer

Description du poste:

Company Overview: For over 190 years, Guerlain has been an audacious explorer in the world of beauty, continuously innovating in fragrances, skincare, and make-up. As a house of creation, Guerlain is committed to preserving, developing, and transmitting its unique heritage. Our dedication to luxury, exceptional quality, and sustainable development guides our every action. We are looking for passionate individuals to join our team and contribute to the enduring legacy of Guerlain.
Position Summary: Guerlain is seeking a motivated and dynamic Retail Coach and Sell-Out Developer to drive sell-out performance while elevating the expertise and performance of our Beauty Consultants (BCs). This full-time role combines direct sales and in-store coaching, with a focus on coaching and developing BCs to enhance their selling techniques and optimize customer experience delivery across all three axes: Fragrance, Skincare, and Make-up. Working closely with our trainer, you will provide essential leadership and guidance, ensuring our teams consistently embody Guerlain's values and deliver unparalleled service. You will also lead by example on the shop floor, actively engaging with clients, driving sales performance, and contributing to the achievement and exceedance of sell-out targets.
Proven experience 5-years in luxury retail sales, with a strong emphasis on direct selling and achieving sales targets. Demonstrated experience in coaching, training, and developing retail teams. In-depth knowledge of fragrance, skincare, and make-up products, preferably within the luxury sector. Exceptional communication, interpersonal, and presentation skills. Ability to inspire and motivate a team, fostering a positive and high-performance work environment. Deep understanding of luxury retail dynamics and customer service excellence. Fluent in Dutch and English is required. Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word). Flexibility to travel frequently to various counter door locations: Driving license B required. Passion for the Guerlain brand and its heritage