In-Room Dining Manager

Description du poste:

About Park Hyatt London River Thames 

Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool. 

Duties and responsibilities related to the ​In-Room Dining Manager​ role 

* Oversee all aspects of the in room dining operations, including hiring, scheduling, and inventory management
* Collaborate with the culinary team and food & beverage manager to create in room dining menus that reflect seasonal offerings
* Monitor guest feedback, always striving to achieve high level of guest satisfaction
* Train, coach and mentor colleagues to provide exceptional service
* Develop strategies to promote in room dining offerings and increase revenue. Collaborate with the marketing team to create promotional materials and campaigns

About you 

Proven management experience in In-Room Dining operations, with strong leadership skills and the ability to motivate and inspire a team. You will have excellent knowledge of industry best practices.

Benefits of the ​​In-Room Dining Manager​ role include 

* 12 complimentary nights a year across Hyatt Hotels worldwide 
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! 
* Business attire laundered complimentary 
* Headspace membership and access to our Employee Assistance Programme 
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels 
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide 

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! 

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. 

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. 

Next Steps: Apply today for this ​​In-Room Dining Manager​ role and start your journey with Hyatt Hotels!