Product Information Management Consultant - Service area

Description du poste:

Company Description:

At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple - improving lives. Bosch has been present in Serbia since 1991. Today, Bosch in Serbia is active in three of the company's business sectors: Mobility Solutions, Consumer Goods, and Energy and Building Technology. The central areas at our Belgrade location develop and support the company's medium and long-term strategy, thus promoting a sustainable growth

About the team
As the PT Business Digital Organization (PT/BDO) we lead, support and assist our PT business partners in developing, transforming or initiating digital offerings for our customers. This includes creating a consistent brand web image, but also focusing on online sales growth. The scope of our work encompasses the spread of media buy, organization & distribution of media assets, developing digital platforms and harmonizing our IT landscape. This also includes project and program management services for major IT investments. The target is to provide the right capabilities (technology, process, skill & organization) to enable our PT business units to be more efficient, faster and more successful in the digital transformation of their product & service offerings.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description:

►Independent handling: You coordinate and handle 1st level support issues (errors/changes/extensions/deletion) in relation to PIM/MAM software, data/content and user administration.
►Think holistically: You troubleshot malfunctions and identify solutions to fix them, which you implement yourself or route issues to the responsible team members.
►Work conscientiously: You make sure requests are being handled in time and to the full satisfaction of our users.
►Share knowledge: You ease the start for new users by giving them live system training.
►Taking responsibility: Over time you develop on a professional level and start implementing simple configuration changes and bug fixed.
►Collaborate internationally: You work in a global team and to collaborate with a cross-functional international community with some potential travel activity (up to 5%).

Qualifications:

►Personality: Customer and quality oriented, responsible, communicative and team player
►Working method: Quick grasp, analytical, structured, able to work under pressure, solution-oriented
►Languages: Excellent written and spoken English also regarding IT terminology, good knowledge of German is nice to have
►Experience and know-how: Several years (3+) of experience in a supporting function and ticket handling, PIM expertise, data management experience and recognition of technical-logical contexts, structure and analyze data sets, general understanding of IT systems and data modelling (e.g. CSV, xml)
►Education: Completed vocational training (technician), preferably as management assistant in IT-systems or pronounced technical interest
As a plus:
► You are familiar with agile frameworks
► You have logical mindset
► You are eager to work with the newest technologies,
► You are proactive and you adapt easily to new development environment, but don't worry, we will be there every step of the way, supporting each other
► You are self-motivated and take ownership of your tasks and projects
► You're a team player and offering and receiving feedback comes naturally
► You take ownership of projects and tasks
► You're not afraid to think outside the box and try to find creative approaches to your challenges

Additional Information:

#LikeABosch Benefits:
Your work-life balance is valuable to us, so we offer you:
* 22 - 27 days of annual leave, because work-life balance is essential to us;
* Flexible working hours;
* Hybrid way of working
* Up to 3 days off for private purposes.
Your health and well-being is important to us, so we have you covered:
* Medical subscription for annual health check ups
* Paid private health insurance
* Mental health and well-being initiatives
We believe in a Life-Long Learning approach, so you can take advantage of:
* Technical and soft skills training;
* Mentorship program and development plan
* English and German language courses;
* Local and Global career development programs;
* Opportunity to attend conferences.
You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.
On top of these, we are offering:
* Canteen (when working in office) with lunch discounts;
* Annual bonus;
* Referral bonus.
Ready to work #LikeABosch?
If you are ready to work #LikeABosch, please fill in the contact form and submit your CV (PDF format) in English language. If you have any questions, you can contact us us electronically