SAINT LAURENT Department Manager Zurich M/W/D

Description du poste:

We are currently seeking a Department Manager who will report to the Store Director as part of our dynamic team in Zurich.

MISSION

* You are a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.
* You represent the Company and are a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.
* Demonstrate sales leadership for staff by playing an active role on the selling floor: VIC/VIP relationship
* Supervise sales to ensure customer satisfaction, engagement
* Keep relevant with market and fashion trends
* Create and maintain a positive work environment
* Ensure that the qualitative standards required by our brand are maintained

PROFILE
* Ideally a university graduate with at least 6 years of retail sales/ store operations experience, which at least 2 at supervisory/managerial level
* Commitment to take part in an innovative project
* Significant experience in the sale of luxury goods or retail
* High sensitivity to customers experience and loyalty
* Exceptional interpersonal skills, persuasiveness
* Precision, organizational skills
* Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
* High availability, responsiveness
* Product and Fashion sensitivity
* Mastering computer skills (Word and Excel)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background