Logistics Operation Intern

Description du poste:

Position Summary
We are looking for a new Logistics Operation Intern to join our Order Desk team!

Role and Responsibilities

* Responsible for all kind of customer orders (Normal order, Special Order, Bundle Order, Free of Charge (FOC) Order, and Commercial Return Order) related to specific product group
* Responsible for logistics monitoring of return and refund orders to EEDC
* Ordering
* receiving customer order from sales, B2B, B2C
* input into the system
* stock check
* credit checking
* interface between sales, Supply Chain Management (SCM) and Eastern Europe Distribution Centre (EEDC) in managing customer requested Delivery date
* backorders ( orders could not be delivered in time )
* Claim process, Credit notes
* Move allocation
* Cooperating with SCM and sales team,monitoring and reporting about weekly and monthly sales results and progress
* taking care of returns, communication with warehouse
* Reporting to the direct manager
* Order set up and order management
* Payment communication
* Order release and CBR requests
* Collecting paper administration
* Excel administration
* Booking transportation
* Daily communication with shipper, logistics team and customs
* Other tasks per direct managers request

Skills and Qualifications

Qualification/Experience
* Education preferrably in area of economics, logistics, administration
* 1 year experience in back office support or sales support or administration (student experience also accepted)
* Ability to work full time

Knowledge
* Upper-intermediate command of English and local language
* Advanced user of MS Office (Word, Excel, PowerPoint)

Job related Skills
* Ability to analyse complex data
* Excellent organization, co-ordination, and time-management skills
* High ability to set priorities
* Focused on solving problems, with expressed flexibility
* Excellent communication skills
* Ability to cooperate with different teams
* Orientation to details

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