Direct Auto Customer & Sales Experience Intern

Description du poste:

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Summer 2026 Direct Auto Customer & Sales Experience Intern is a hands-on, immersive experience designed for rising seniors interested in building a career in sales, marketing, customer experience, or business operations.

Over the course of a 4-5 week full-time internship, interns will gain real-world experience working inside Direct Auto retail locations, supporting both in-store customer sales and local community marketing efforts. Following the internship, high-performing individuals may have the opportunity to continue in a part-time student role, where they can deepen their experience, pursue licensing, and continue to grow in an earn-and-learn environment.

This role offers a unique opportunity to build a blended skillset across relationship-based selling and grassroots marketing execution. Interns won't just observe-they'll actively contribute to store success by engaging customers, supporting sales activities, and helping build awareness in the surrounding community.

Cohort Start Date: July 13, 2026

What You'll Learn & Experience

Retail Sales & Customer Engagement

You'll learn how sales professionals connect with customers in a face-to-face environment, uncover needs, and deliver tailored solutions.
* Engage with walk-in customers alongside licensed sales agents
* Learn how to identify customer needs and recommend insurance products
* Support quoting, cross-selling, and customer follow-up activities
* Assist in delivering excellent in-store customer experiences
* Build foundational skills in consultative selling and relationship building

Marketing & Community Engagement
* Support local marketing initiatives such as community outreach and event participation
* Assist with in-person visits to nearby businesses and community partners
* Help execute marketing campaigns to drive foot traffic into the retail location
* Identify opportunities to strengthen community presence and partnerships

What This Prepares You For

Retail and field sales roles, marketing and brand activation roles, and business operations roles where understanding the customer is critical.

What We're Looking For

* Strong interest in sales, marketing, customer experience, or business strategy
* Energetic, outgoing personality with comfort engaging customers face-to-face
* Curiosity, initiative, and willingness to learn in a fast-paced environment
* Strong communication and interpersonal skills
* Ability to think creatively about community engagement and marketing
* Organized with attention to detail
* Comfortable working both independently and as part of a team

Experience with Microsoft Excel, PowerPoint, and Word is helpful but not required.

Education Requirements

* Currently pursuing a bachelor's degree
* Expected graduation between December 2026 and May 2027 (rising senior)

Work Schedule & Hours

* Must be able to work onsite at one of our Direct Auto locations in the following areas: Atlanta, GA; Charlotte, NC; Greensboro, NC; Norfolk, VA; Jackson, MS; New Orleans, LA; Baton Rouge, LA
* Direct Auto retail locations operate Monday through Saturday, typically between 8:00 AM and 6:00 PM
* Interns are expected to work up to 40 hours per week within store hours
* Schedules may include occasional Saturday rotations based on business needs
* Final schedules will be provided at time of offer

Program Highlights

* 4-5-week paid summer internship in Direct Auto retail locations with the potential to work part-time post-program
* Hands-on sales and marketing experience in a customer-facing environment
* Structured onboarding, mentorship, and development programming
* Opportunity to obtain a Property & Casualty or Personal Lines Sales License, with learning resources and guidance provided
* Inclusive, collaborative culture where interns are encouraged to contribute and grow

Compensation offered for this role is $18/hr.

SkillsCommunity Outreach, Consultative Selling, Customer Engagement, Marketing, Relationship Building, Sales

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload