Global IT Operations Internship (2027)

Description du poste:

We are looking for a passionate, enthusiastic and technology-minded student to join our IT Operations Team.

In this internship, you will have the opportunity to work on projects and activities that support associates across the region:

* IT Support & Operations: Assist in supporting laptops, mobile devices, Microsoft 365 applications, and collaboration tools.
* Device & Asset Management: Support device deployment, user onboarding, inventory tracking, and asset lifecycle activities.
* Process Improvement: Participate in IT projects and continuous improvement, initiatives to enhance the employee technology experience.
* Documentation & Knowledge Management: Create and update user guides, knowledge articles, and operational documentation.

Learning outcomes:
* Gain hands-on experience in a global IT operations environment.
* Develop troubleshooting, problem-solving, and analytical skills.
* Learn how enterprise IT services support business operations.
* Grow your communication and collaboration skills through working with cross functional and multicultural teams.

You would be best equipped for the role if you have (profile):
* Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
* Strong interest in technology, digital workplace tools, and IT support.
* Familiarity with Microsoft 365, Windows, or mobile devices is an advantage.
* Good communication, interpersonal, and problem-solving skills.
* A positive attitude, willingness to learn, and eagerness to take on new challenges