Operations Technical Services - Digital Learning Intern

Description du poste:

Country Switzerland City GENEVE Workplace location GENEVE-WTC1(CHE) Employer company TOTSA TotalEnergies Trading SA Domain Sales Type of contract Internship Experience Less than 3 years

Context & Environment

Are you looking to grow your career in the vibrant world of innovation in energy trading? Take your first steps into a fulfilling career and join our team as an intern!
Do you have a background related to Instructional Design, Education Technology or Digital Media? If yes, we would love to see your profile!
Operations Technical Services (OTS), part of TotalEnergies Trading & Shipping is looking to hire an intern to support TotalEnergies' ambitions and growth. By joining the team, the intern will support the NextGen Ops Learning initiative, aimed at transforming traditional operational training (currently in PPT/PDF format) into engaging microlearning video modules. This role is critical to reducing dependency on manual, expert-led training and creating a scalable, digital knowledge library for trading operators worldwide.

Activities

* Content Conversion
* Review existing PowerPoint decks, Standard Operating Procedures (SOPs), and process notes to extract essential content.
* Work hand-by-hand with training owners to define learning objectives and structure modules using microlearning principles.
* Rewrite technical content into clear, operator-friendly language.
* Develop storyboards and outlines for video modules.
* eLearning Build
* Create interactive learning modules using internal tools (e.g., VIBE, Synthesia).
* Incorporate learning interactions such as click-to-reveal steps, scenario questions, and knowledge checks (Multiple-Choice Questions - MCQs, true/false, drag-and-drop).
* Apply consistent templates for layout, navigation, and typography.
* Visual Design & Animation
* Redesign slides for clarity and visual hierarchy.
* Produce simple animations and reusable visual assets (icons, diagrams).
* Maintain a clean, professional design aligned with TOTSA standards.
* Subject Matter Expert (SME) Review & Quality Assurance
* Coordinate review cycles with SMEs.
* Validate technical accuracy and compliance with internal standards.
Perform QA checks for navigation, scoring, and accessibility.
Objectives
* Convert 80+ critical operational trainings into interactive, digital modules.
Deliver high-quality, visually engaging microlearning content that accelerates onboarding and improves knowledge retention.

Candidate Profile

Must-Have Skills
* Ability to simplify content and communicate clearly.
* Strong prompting skills.
* Understanding of instructional format principles (objectives, practice, checks).
* Attention to detail and quality mindset.
* Comfortable working with SMEs and managing iterative feedback.
* Basic motion graphics and visual design capability.
* Fluent English
Tools
* PowerPoint (advanced level).
* eLearning authoring tools (VIBE, Synthesia or similar).
* Graphic design tools (Canva, Figma, Illustrator or equivalent).
Education / Experience
* Last year of Master degree in Instructional Design, Education Technology, Digital Media, UX, or similar.
* Portfolio demonstrating PPT-to-eLearning conversion and visual design skills.
* A tripartite agreement is mandatory

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers