SAINT LAURENT Client Advisor Oberpollinger-München W/M/D

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PURPOSE OF THE POSITION
A Client Advisor contribute actively to the store sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES
* Provide an outstanding client and after-sale service to all visitors and clients
* Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
* Cultivate a robust client portfolio to secure a proactive and growing business
* Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
* Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
* Show a transparent and genuine attitude with the client and create a unique connection with them
* Communicate in a professional and authentic way, with clients and colleagues
* Effectively use all the available tools to optimize business opportunities
* Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
* Adhere to all company policies and operational procedures and follow them

PROFILE
* A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
* Have personal taste and passion for the fashion culture, like to create personalized looks
* Have a natural business mindset and an entrepreneurial spirit
* Open-minded and looking for a company valuing audacity and authenticity
* Strong team spirit to achieve common goals
* At ease with using tools and applications, learns fast with new technologies
* Motivation to work in a fast-paced environment, able to multitask & prioritize
* Proactive, enthusiastic, & with a problem-solving attitude
* Excellent written, oral & listening skills, in English and local language
* Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background