BOTTEGA VENETA Hamburg Client Advisor part-time (m/f/d)

Descrizione del lavoro:

We are currently seeking a Client Advisor working 60% as part of our dynamic team in Hamburg.

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute
* Finalize sales targets achievements in line with company strategy
* Use effective selling techniques to maximize the business potential of the stores
* Contribute to build team working sharing information and best practices
* Collect and update customer information to ensure an efficient use of CRM and Client Book
* Uphold respect of the company standards and procedures
* Keep stock info updated and follow store-to- store transfer request procedures
* Cultivate customer relationships
* Deliver excellence in customer service in alignment with the company standards

Who you are
* Native speakers as an advantage
* Work experience at least 1 to 2 years
* Excellent customer and service attitude and high flexibility to adapt to several types of Customers
* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
* Commercial results orientation
* Good team player
* Multitasking, flexible
* Capacity to work in a fast moving, dynamic and stressing environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background