Reinsurance Claims Underwriter

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Job Type:Permanent

Build a brilliant future with Hiscox

About Hiscox Re & ILS
Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.

The Opportunity
Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.

Technical Skills
* Reinsurance claims handling and administration
* Inward treaty reinsurance claims handling
* Property, Casualty and Specialty Treaty claims knowledge
* Complex claims management and resolution
* Coverage analysis and policy interpretation
* Coverage eligibility assessment
* Reserving and financial exposure assessment
* Claims reserving and risk flag management
* Large loss and catastrophe claims management
* Catastrophe loss review and analysis
* Claims investigation and evaluation
* Claims payment and settlement calculations
* Authority-based claims decision making and referral management
* Portfolio and claims trend analysis
* Reporting, documentation and data interpretation
* Operational workflow management
* Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Analytical & Commercial Skills
* Strong analytical thinking
* Sound commercial judgement
* Financial acumen
* Problem-solving capability
* Risk assessment and decision-making
* Exposure evaluation and loss impact assessment
* Data-driven decision making
* Portfolio performance analysis
* Commercial negotiation and settlement assessment
* Strategic thinking and business awareness
* Attention to detail
* Ability to interpret complex information and make recommendations

Relationship & Communication Skills
* Excellent written communication
* Strong verbal communication
* Stakeholder management
* Broker, client and cedant relationship management
* Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations
* Market relationship development
* Ability to influence and collaborate effectively
* Technical guidance and knowledge sharing
* Presentation and reporting skills
* Ability to communicate complex claims matters clearly
* Customer-focused approach

Personal Attributes
* Proactive and self-motivated
* Strong organisational skills
* Ability to prioritise competing demands
* Team player with a collaborative mindset
* Adaptable and resilient
* Strong ownership and accountability
* Continuous improvement mindset
* Continuous learning mindset
* Ability to work independently and collaboratively
* Curiosity and willingness to develop expertise
* Commitment to exceptional service
* High levels of professionalism and integrity

Preferred Qualifications & Additional Expertise
* ACII, CPCU, ARe, AIC or equivalent professional qualification
* University degree or equivalent experience
* Knowledge of Letters of Credit (LOCs) and collateral management
* Experience with Tableau, Power BI or similar analytics tools
* Experience supporting claims projects and business initiatives
* Process improvement and operational transformation experience
* Exposure to catastrophe modelling and large-loss reviews
* Experience within Lloyd's and international reinsurance markets

Why Join Hiscox?
Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise.

Hybrid Working
This role offers a hybrid working environment balancing office collaboration and remote working.

Career Development
Professional qualifications, mentoring, technical training, leadership development and global market exposure are supported.

Diversity, Equity & Inclusion
Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.

Work with amazing people and be part of a unique culture