Stage Revenue & Réservations

Descrizione del lavoro:

Your main tasks for the Warwick Brussels and the Barsey by Warwick will involve:

* Updating in Opera on a daily basis the previous day received reservations
* Performing rate and promotions analysis of competitors
* Learning how to understand revenue forecasts in aim of reaching the budget
* Follows up leads and correspondence within 24 hours
* Projects a professional and positive attitude with guests and colleagues
* Check incoming reservations for valid details and to ensure quality of reservations
* Learning of selling skills and upselling techniques
* Handle online inquiries for online booking agencies via various Extranets
* Help manage and mediate case by case special requests – Add-Ons/Upsells
* Inputting of data in the hotel PMS system (Opera) giving all departments concerned, accurate information