Customer Experience Intern

Descrizione del lavoro:

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etc…
You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies

* Bachelor's degree Student (preferable) in business, administration or related field
* Advanced English
* At least 6 months of experience in customer service or related field
* An attention to detail
* Change oriented
* A bias for action
* An ability to work in a team
* A commitment to discovering ways to improve service
* An ability to work with limited direction

#LI-Hybrid

Requisiti del candidato:

* Processing Returns, claims, Free of charge orders
* Order entry process, including audit, update & release of lines/orders according to customer's requests.
* Customer Invoicing
* Deliver Forecast Reports
* Administrative Support
* Order Processing for Software, follow up, generation of licenses & invoicing