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Accent Franšais reviews

ABOUT
You are seeking to learn French in France, perfect or update your French in Montpellier (region Languedoc, South of France), The French school Accent Franšais can accommodate you from 1 week to several months. Our French language school in Montpellier welcomes students of all ages and levels, you will find all year round French courses adapted to your needs.
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Languages taught: French
Phone: +33 (0) 467 581 268
Address: 2 rue de Verdun, 34000 Montpellier, France
1 reviews
1.00 / 5 based on 1 reviews
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Useful  |  3
Ashu
Netherlands
Course: 13 weeks, 20 hours/week, residence, August 2020
Accent Franšais
1/5
Overall
I am writing this review out of utter anguish and pain because of the way this horrible school treated me. First of all, I want to start by saying that I booked almost a 4-month long course here which costed me around 5100 euro and this school shamelessly took all of my money without refunding it. I do not even know where to start on how about this school is, but I will first start by accommodation. I chose to stay in the studio provided by the school and it’s a very small, hot, under equipped studio with tons of problems. I paid 700 euros a month for it and director of this school told me before my arrival that I am enjoying a very special price. Little did I knew that when I came here it was worse than a prison cell and when I told the French residents who live here that I’m paying 700 Euros, they were baffled and told me that I am brutally scammed. 

Next part. The director of this school. Before arriving here, the director of this school told me how great her staff and the studies are, and since I needed to pass my C1 exams, I took the bait. When I arrived here, I found the staff were not very helpful and were straight up liars without any shame. They put in the wrong level from the get go and I was not able to understand many things that were discussed in the class. I also have a problem with anxiety and being in the wrong class made things worse. One of their staff members told me that they will put me at the right level from next week but then lied and told me that they will put me in the right level from next month. This technically means that I will lose money by being in the wrong class. On top of that, I found that the teachers here are largely incompetent and slow, their teaching styles are absolutely horrible and they pass most of the time chit chatting with their favourite students in class. 

This is just the beginning of the story, I caught two of their staff members mocking me and making fun of me and as soon as I entered the building they stopped. I complained to the director of this school who then started to completely ignore all my messages and when I got frustrated and told her that I feel like I am getting scammed, she in return accused me of harassment. So technically they harassed me and were abusive with me, and when I complained to fix the problem, they turned around and accused me of the same thing that they were doing. I decided to leave this school because my anxiety got worse and it was extremely hard for me to arrange 5100 Euros so I begged the director of this school to give me some of my money back.  She refused, I asked her if she can use the enormous amount of money, I sent her for private lessons. She refused again saying the contract doesn’t allow her. 

She said that there is not a single possibility that I will get anything back. She kept on proposing me low-class courses to attend and I told her that I have a problem and I want to return to my country and I would’ve been perfectly okay if she would’ve given me at least some part of my money, but no! She didn’t show any compassion towards my medical condition or my financial condition. Moreover, she even took the 220 Euros that I paid for the examination fees and refused to even refund that even though this money was not even supposed to be for the school. 

So, a recap. They offered horrible accommodation, they offered horrible courses, they put me in the wrong level, their staff made fun of me, when I complained and said that I no longer want to continue, the director did not refund me a single dime and on top of that accused me of being a bad person. I never seen such dishonest, deceiving, disrespectful people in my entire life. I will never forget the emotional and financial stress this disgusting school has caused me. Best French school with 22 years of experience. Sure! Most people book for 2-3 weeks so they never see the other side of this school. But I will never forget the lost money and the psychological hell they put me through.
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