Customer Service Jobs and Internships in Banking / Finance for English-speakers in the European Union
“Benefits
Basic Salary of £24,333 per annum
Paid qualifications and an automatic £1,000 gross annual salary i...
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“* Responding to all incoming customer queries, by various communication methods such as telephone, email, live...
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“If you're eager to make your mark and are looking for an exciting challenge, this may be your role. ...
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“What we offer:
* Competitive salary connected with annual salary review and discretionary annual performance ...
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“Led by our Operations Director, our Operations teams are responsible for all customer contact. ...
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“What we will need from you:
* 0-2 years of work experience - fresh graduates are welcome
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“Team/Role Overview
The overall objective of this role is to address external customer issues and provide ongoi...
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“* Ensuring exceptional customer service is provided to complainants
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“* Understanding and responding positively to any objections customers may have
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“* Building and maintaining strong working relationships with other parts of the bank to support the delivery o...
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“* Helping customers to understand the different ways they can bank with us and the range of services we can of...
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“* Assist in process improvement efforts to increase efficiency and employee satisfaction.
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“* Responding to all incoming customer queries, by various communication methods such as telephone, email, live...
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“* Interact with clients on various questions related to Merchant services
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“The role requires focus on day-to-day execution of specific TTS CitiService® functions to support our client b...
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“Led by our Operations Director, our Operations teams are responsible for all customer contact. ...
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“* Great communication skills, including the ability to adapt to different kinds of customer
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“Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty sa...
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“In this contact centre role, we'll invest in you to be the best that you can be, so you can do just that. ...
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“Whether you're helping someone about to move into their new dream home, or congratulating them for repaying th...
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“* Provide exceptional customer service via phone, email, live chat and social media.
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“It's essential that you already hold a Driver Certificate of Professional Competence and C1 licence.
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“You'll also need:
* A passion for customer service and strong attention to detail
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“* You are a team player with excellent communication skills
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“* Achieving monthly targets set by the leadership team and team leaders
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“Responsible for maintaining operational integrity. Essential Functions/Responsibilty Statements: Provides exce...
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“Educates and engages Customers in conversations regarding their current and future financial needs and educate...
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“We hire based on potential. Our greatest expectation of you is that you're curious and you take ownership of p...
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“* Process credit card transactions and verify their correct execution
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“* Directly manage Team Leads (if the size of your team requires such an organization), providing guidance, sup...
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“* Set up contracts with the new and existing customers in our systems (Acquiring System, Billing System, etc.)...
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“* Assisting with day-to-day transactions, queries, and servicing
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“* Utilizing the available system landscape to find satisfying solutions for customer queries.
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“* Maintaining a detailed knowledge of financial products and services to help resolve complex customer queries...
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“* Use/apply company style and read proofreader marks.
* Responsible for ensuring final results occur for onli...
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“* Analyze and address customer pain points on current procedures and scripts with internal departments
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“They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
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“* Identifying and understanding customer needs and exceeding their expectations.
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“* Ensure the daily customer relationship and administrative assistance in the commercial relationship;
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“To do well in this role you need to have excellent communication skills and customer-centric approach.
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“Are responsible for efficiently processing payment transactions, ensuring accuracy, timeliness, and reliabilit...
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“* Engage in regular business reviews and strategize for continuous improvement.
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“A day in the life:
* Answer inbound contact from potential and existing customers via telephone, live chat a...
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“* Using our current systems to record accurate details of all customer queries
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“If you are seeking a job in Customer Support Services, then get ready to join our team in Vilnius, Lithuania!
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“Dabei arbeitest du gerne Kunden- und lösungsorientiert.
* Du hast eine ausgezeichnete mündliche Ausdrucksweis...
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“Its mission: to make the onboarding of newcomers as simple and efficient as possible
What you will do :
...
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