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MY0221:Customer Experience Rep

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Malaysia  Petaling Jaya, Malaysia
Management, English
29
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1
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Job Description:

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking Education: Secondary education or equivalent Experience: One (1) years of work experience in customer service and interaction At (COMPANY NAME) Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. (COMPANY NAME) is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At (COMPANY NAME), we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. (COMPANY NAME) is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a (COMPANY NAME) team member? Career Mobility and Development: When you join (COMPANY NAME), you're joining a team with possibilities that literally span the world-from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being

Source: Company website
Posted on: 30 Mar 2024
Industry: Transports / Logistics
Languages: English
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