INTERNSHIP - Assistant F&B Director

Job Description:

The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar - TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.
What you'll do...
* Assist the F&B department with daily administrative tasks
* Help cover service when necessary (increase of activity, sickness, etc.)
* Help the operational team by creating the SOP according to the needs and requests of the managers
* Understand the needs in terms of staff according to the days/events/trainings
* Be the link between the hotel and the "Occasionnels" (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
* Help managers in different projects
* Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
* Create, update and communicate food and drink bibles, new menus and tastings
* Help the hostesses if necessary
* Know how to use the different tools (Sevenrooms, Micros, etc.)
* Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
* Create and collect information in order to establish various reports
* Be the Micros referent (Micros champion)
* Track labor costs
* Assistance in the preparation of schedules via Strobbo
* Participation and animation of team briefings
* Purchase orders and tracking
* Participation in end-of-month inventories
* Collateral
* Assistance in creating and updating menus
* Management of Sevenrooms with F&B Reservation Agent
* Creation and monitoring of various F&B projects