Defect Analysis & Operations Support

Job Description:

Job Title
Defect Analysis & Operations Support

Job Description

Start Date: February 2026
Duration: at least 6 months
Type: Internship (not applicable for thesis)
Weekly Presence: 40h (minimum 32h)
Location: Best

Defect Analysis & Operations Support
The role is part of a specialized team within the supply chain organization, focusing on installation defect analysis and departmental support activities. The direct team consists of three members (manager, team member, and intern) and works closely with a broader supply chain team of 15-20 people, as well as a cross-functional group of around 10 stakeholders. Key stakeholders include supply chain colleagues, market representatives, and installers who report cases.

Your role:
* Analyze installation defects and perform root cause investigations.
* Enrich defect cases with relevant details and communicate with markets and installers to gather additional information.
* Utilize SAP and Microsoft Office tools for case documentation and reporting.
* Support day-to-day activities involving strategic, operational, and administrative tasks aligned with continuous improvement goals.
* Organize and maintain departmental documentation for compliance and operational efficiency.
* Analyze project-related data to identify trends and anomalies, providing actionable insights for decision-making.
* Participate in team meetings, contribute ideas, and document discussions and action items.

You're the right fit if:
* You are currently pursuing a Bachelor or Master degree in Supply Chain Management, Industrial Engineering, Mechanical Engineering or Business Administration.
* You have a good understanding of Microsoft Office tools (with emphasis on Excel).
* You have an experience with SAP.
* You possess skills such as document management, business acumen, research & analysis, market intelligence.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

Monthly full-time allowance between EUR500 - EUR700 gross, depending on educational level and if you would need to relocate to The Netherlands. If you will perform a part-time internship you will receive the allowance pro-rata.

Housing compensation, in case of relocating to the vicinity of the office, EUR300,- net if location is in the vicinity of Amsterdam, EUR255,- net for all other Philips locations. You need to provide a rental contract of the land lord, and your normal home-work travel distance need to be more than 50 km or travel time (one way trip) need to be more than 1.5 hours. Travel compensation, if you are not eligible for a free public transport card; you will receive max. EUR192,- net Paid holidays per internship term.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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