GenAI Capabilities PM

Job Description:

GenAI Capabilities PM

As part of the Office of the Chief Marketing & Communications Officer (CMCO), this Project Management Analyst provides essential operational support for the Stories Program. The role centers on process management, data accuracy, and workflow coordination to ensure the smooth delivery and tracking of story assets across internal platforms. You'll work closely with a globally connected team to maintain reporting tools, support compliance activities, and enable efficient collaboration-contributing to the overall success of the Stories Program.

Key responsibilities:

Content & Platform Support
· Maintain and update internal promotion sites/tools with operational content (not creative writing).
· Support the posting, refreshing, and archiving of story assets across platforms.

Reporting & Data Management
· Curate, analyze, and reconcile data from Monday.com, SynOps, and other tools to produce actionable reports for leadership.
· Build and maintain dashboards to support resource planning, performance tracking, and strategic insights.

Workflow Coordination
· Coordinate meetings, track progress, and compile status updates using stories tracking tools.
· Develop and distribute tracking tools to support resource capacity planning.
· Identify and escalate delays or risks in the story development lifecycle to the Stories Director.

Tool & Access Administration
· Manage access permissions for team tools (Teams, Monday.com, Story Gallery, SynOps) for new joiners, movers, and departures.
· Lead data migration, archiving, and add-on development for Teams channels.

Compliance & Quality Assurance
· Ensure legal approvals and client confidentiality files are stored appropriately; conduct quarterly compliance checks and audits.
· Perform quarterly audits to identify and resolve data discrepancies across all tools, reporting findings to leadership.
· Focus on responsible information management, guided by confidentiality and data protection best practices.

Stakeholder Management & Collaboration
· Support cross-functional collaboration by responding to stakeholder needs and facilitating information flow between teams.
· Build positive working relationships with team members and stakeholders across global locations.
· Willingness to build relationships and facilitate collaboration across teams.

Change Management & Continuous Improvement
· Contribute to process improvements and change initiatives within the team.
· Proactively identify opportunities to enhance operational efficiency and reporting.
· Openness to support and adapt to evolving processes and priorities.

Basic Qualifications:
· Bachelor's degree required, project management certification a plus
· 1-2 years' experience in project coordination, operations, or marketing support
· Advanced English level.

Experience and Skills:

· Proficient with MS Office Tools
· Competent in workflow/reporting tools (Monday.com, SynOps, Power BI, Teams)
· Quick to learn and adapt to new technologies (Gen AI, CoPilot, AI Refinery)
· Strong organizational and time management skills
· Excellent written and verbal communication for operational updates and reporting
· Attention to detail and commitment to data accuracy
· Ability to work collaboratively in a dynamic, global team environment
· Self-starter with a proactive approach to problem-solving and process improvement
· Basic understanding of marketing and communications principles

About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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