Operations Team Lead E-Mobility / Teamleiter Operations E-Mobility (m/f/d)

Job Description:

Operations Team Lead E-Mobility (m/f/d) - Lübeck

Lead a Team. Shape a City.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are Europe's #1 e-scooter service, operating in 110+ cities with over 300 million rides. We are now building up our operation in Lübeck - and we are looking for our first Fleet Operations Team Lead to own it from day one.
This is a leadership role with real responsibility: you will directly manage a team of ~12 Fleet Specialists, work closely with the Site Manager, and gradually take on more ownership of the day-to-day operation as we grow. It is also a hands-on role - you will be present in the field alongside your team, not behind a desk.

What's in It for You

* 30 days' annual leave - plus flexible public holidays you can swap for days that matter to you
* Stock options - become a partial owner of Voi and share in our long-term success
* Pension - Voi contributes to an Allianz pension on top of your salary
* Urban Sports Club membership - free access to gyms, pools, yoga, and more
* Unlimited free Voi rides via Voi4Business
* Career growth - a clear path from Team Lead → Senior Team Lead → Site Manager or City Operations
* Parental leave top-up and additional recharge days for long-serving employees
* Cash and referral bonuses

Your Mission

As Fleet Operations Team Lead, you split your time between leading your team (~40%) and working hands-on in the field and warehouse (~60%). You are the direct point of contact for your Fleet Specialists every day.
Team Leadership & Development
* Directly manage ~12 Fleet Specialists
* Run hiring, onboarding and training for your team
* Give regular feedback, support performance, and build a team culture that drives results
* Plan and coordinate rotating shifts together with the Site Manager
* Take increasing ownership of the operation as it grows
Operational Excellence
* Allocate, collect and deploy e-scooters across the city to maximise vehicle availability
* Support logistics: receive, pack and deploy new vehicles
* Ensure vehicles are safe, correctly parked and compliant with city regulations
* Troubleshoot damaged or misplaced vehicles in the field alongside your team
Data & Performance
* Track key operational KPIs using our dashboards
* Translate data into concrete daily actions and process improvements
* Report to the Site Manager and contribute to operational planning

What You Bring

We are looking for a hands-on leader with a proactive mindset - someone who is equally comfortable managing people and getting their hands dirty in the field.
Required
Previous leadership experience - e.g. leading a small team, coordinating shifts, coaching colleagues
* A valid driving licence
* Fluency in English; at least basic German
* Availability to work rotating shifts, Monday to Sunday (AM: 07:00-15:30 / PM: 15:00-23:30)
* Comfort with digital tools (MS Office, G-Suite) and data dashboards
* A strong sense of ownership and a positive, proactive attitude
Nice to Have
* Experience in logistics, field operations, mobility, or a similar fast-paced environment
* Technically minded - comfortable troubleshooting vehicles or equipment

About Voi

Working at Voi is more than just a job. Our People Promise includes a personal Voiage - you will grow professionally and be part of a team building something meaningful for society and our cities. We are a diverse, international company that moves fast, values ownership, and rewards ambition.

Keywords: Teamleiter Logistik, Fleet Manager, Operations Supervisor, Schichtleiter, Logistics Team Lead, Operations Team Lead, Teamleiter Fuhrpark, Group Leader, Lead Coordinator, Shift Leader, Team Coordinator, E-Mobility Operations, Fahrzeuglogistik, Instandhaltung, Techniker, Zusteller, Drivers Supervisor