Cyber Resilience Junior Specialist

Job Description:

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

JOB PURPOSE

MSC Cruises is the world's third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises - the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027. MSC Group's Cruise Division is recruiting for its Cyber Security department a Junior Specialist Cyber Resilience.
The Junior Specialist Cyber Resilience contributes to the operational activities of the Naples Security Operations Center, supporting the monitoring, triage, escalation and documentation of security events as part of the progressive evolution toward a 24x7 SOC operating model.

KEY ACCOUNTABILITIES

Cyber Security Operations Center (SOC)
* Monitor security alerts and events through the company SOC platforms, including SIEM and XDR solutions, with a progressive focus on Cortex XSIAM.
* Perform initial triage by analyzing logs, anomalies and reports in accordance with defined operating procedures.
* Identify false positives and potential incidents, collecting the required technical evidence.
* Manage escalations to the next levels, L2 and L3, in line with internal guidelines and processes.
* Document activities performed, evidence collected and actions taken in a structured manner.
* Collaborate with the internal team, senior specialists and any operational partners during the transition and knowledge transfer phase.
* Contribute to the improvement of SOC use cases, correlation rules, playbooks, runbooks and knowledge base.
* Operate from the Naples control room with progressive inclusion in shift rotation, up to compatibility with the 24x7 model defined by the company.

QUALIFICATIONS (skills, competencies, experience)

* Initial experience, including academic, laboratory or internship experience, in IT operations, cyber security, SOC, monitoring or incident analysis is preferred.
* Genuine interest in operational cyber security and day-to-day work within a Security Operations Center.
* Good knowledge of Italian and English, both written and spoken.
* Basic knowledge of networking, including TCP/IP, DNS, HTTP/HTTPS, operating systems, logs and technical events.
* Technical or scientific academic background preferred, for example Computer Science, Cyber Security, Computer Engineering, Telecommunications or related disciplines. Entry-level certifications such as Security+, Network+ or CCNA are a plus.
* Analytical mindset and ability to interpret technical information, also at an initial level.
* Operational accuracy, attention to documentation and respect for procedures in structured environments.
* Motivation for continuous learning and progressive growth on detection and response tools, including SIEM, XDR and Cortex XSIAM.
* Availability to work shifts, in line with the SOC operating model and any 24x7 coverage defined by the company.

VISA REQUIREMENTS

* Right to work in Italy

WHAT WE OFFER

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.
Contract
- Hybrid working model: 2 days per week remotely
- Applicable Collective Labour Agreement (CCNL): "Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l'armamento privato" - sez. personale di terra
- Gross annual salary (RAL): between EUR25.000 - EUR32.000 gross per year, paid over 14 monthly installments
- Meal vouchers: worth EUR8 per on-site working day
The offer in terms of salary will be determined based on the candidate's professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.
Welfare&Wellbeing
We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here