Analyst Deployment

Job Description:

MAKE HISTORY WITH US

At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US

WHO ARE WE LOOKING FOR?
· 2+ years of experience in analytics tools & technologies or processes
· Experience working with Qualtrics, Medallia or other tools for building online surveys
· Exceptional collaboration and communication skills; experienced in cooperation with stakeholders
· Ability to operate clearly in an ambiguous environment; ability to influence
· Manage multiple projects with tight timelines, from planning through to on-time delivery, demonstrating strong prioritization, time management, and organizational skills
· English (business communication proficiency)

HOW WILL YOU MAKE HISTORY WITH US?

Purpose of the job:
As a Qualtrics Analyst, you will play a pivotal role in transforming complex data into actionable insights that drive strategic decisions and enhance the overall experience for clients and customers. The primary purpose of this job is to design, script, and manage surveys using the Qualtrics platform to gather valuable insights and data for the organization. This role involves collaborating with various departments to understand their survey needs, translating those needs into effective survey designs, and ensuring the accurate and efficient collection of data. The ideal candidate should possess strong analytical skills, a knack for problem-solving, and the ability to communicate complex information clearly to diverse audiences.

Principal Accountabilities:
· Design and script surveys using the Qualtrics platform, ensuring they are user-friendly and effective in capturing the required data
· Collaborate with stakeholders to understand survey objectives and requirements
· Implement advanced survey logic, branching, and custom coding as needed to enhance survey functionality
· Develop integration of the results into the system landscape of our customers
· Develop and deliver training programs to ensure successful adoption of new processes, systems, and tools
· Support and advise customers on the implementation of customer experience solution

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

* Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
* Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
* Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
* Take pride in delivering our promise to society: to improve the lives of a billion smokers.

To join our growing team…

Please note: If you have been in your current job for less than 12 months or if you are on a Performance Improvement Programme, you must get the approval of your current manager before applying for the job.
PMI temporary and permanent employees who are employed and paid directly by PMI are eligible to apply for jobs posted on the Internal Careers Portal. If you are not a PMI employee, you are not eligible to search and apply for internal jobs. You are welcome to search and apply for external jobs at pmi.com/careers. To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.
Please note that only on-line applications will be taken into consideration.
Only selected candidates will be contacted