IT Support Specialist

Job Description:

Hi, we're (COMPANY NAME)
We're excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.
How do we achieve our mission? (COMPANY NAME) has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
Sounds amazing, right?
About the role
We are looking for an IT Support Specialist for our team in Madrid who can help us support our employees all around the globe. The tasks consist on the following:
* Service Desk & Helpdesk: Preparing laptops for new employees and provide onsite and remote support to our employees globally, both with Windows and macOS.
* Plan, design and develop our IT environment and any processes that can be automatized.
* Prepare the onboarding and IT material for new employees.
* Manage our Google systems and licences.
* Manage tech material
* Support and maintenance of audiovisual equipment in meeting rooms.
* Support our offices around the world.
About you
* +1 year of experience in a similar position.
* Good communication skills in English and Spanish (other languages are welcome).
* Experience installing and managing networks is desirable
* Experience in a fast-paced environment would be a plus.
* Desirable to have knowledge about Jira or other ticketing tools.
* Be decisive and organised.
* Love being part of a dynamic team in a growing company.

Benefits & Perks:
* Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
* Opportunity to have a real impact in a high-growth global category leader
* 40% discount on all (COMPANY NAME) events and experiences
* Work in a location in the heart of Madrid
* Home-office friendly
* Health insurance
* Gympass membership
* English Lessons
* Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
* Responsibility from day one and professional and personal growth
* Great work environment with a young, international team of talented people to work with!

Thank you for considering joining (COMPANY NAME). We cannot wait to learn more about you!
If you want to learn more about us: (COMPANY NAME)'s Blog | Tech.Eu |TechCrunch
(COMPANY NAME) is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how (COMPANY NAME) processes your personal data, click here (COMPANY NAME) - Candidate Privacy Notice