Administrator Sales Spain

Job Description:

Descripción de la compañía - PXPES SL

CHANGE THE GAME PXP is a streetwear brand founded in 2015 by two young brothers-French designers who have revolutionized the industry. Inspired by hip-hop culture, the brand blends innovation, style, and comfort, creating garments that reflect a unique way of life.
More than just clothing, Project X Paris has become a true lifestyle, establishing itself as a benchmark in the French streetwear scene. This identity has been built thanks to a strong, passionate community that takes the brand's style everywhere.
Global Presence:
* 20 company-owned stores
* 25 franchise locations (France, Belgium, Spain)
* Over 1,200 multi-brand points of sale
* Lifestyle e-shop featuring numerous collaborations
* Community of over 230k Instagram followers
As a family-owned business, Project X Paris remains true to its core values- approachability, honesty, and hard work-principles that guide all its decisions.
Would you like to join a dynamic company that cares as much about its team as it does about its customers?
As part of our business expansion, we are looking for a Sales Administrator.

Descripción del puesto

As part of the Sales Administration team and in coordination with the sales, logistics, and finance teams, the Sales Administrator for Spain manages the administrative and commercial aspects of orders destined for the Spanish market, covering the entire process: from order receipt through to delivery, invoicing, payment tracking, and after-sales support.
Key responsibilities will include the following
* manage and process customer orders, verifying data, prices, commercial terms, and availability;
* handle the administrative tracking of orders through to delivery and invoicing;
* coordinate with logistics and warehouse teams regarding deliveries, delays, issues, returns, and stock replenishment;
* manage invoices, credit notes, and delivery notes, as well as document filing and record-keeping;
* monitor customer payments, inform the sales team of due dates and outstanding balances, and ensure regular follow-up with customers;
* maintain and update databases for customers, products, prices, and commercial terms;
* prepare reports on sales, orders, inventory, and issues for the Spanish market;
* act as a daily liaison between the Spanish and French teams, ensuring seamless communication in both languages;
* handle customer inquiries and complaints, providing quick and reliable solutions;
* ensure compliance with internal procedures and contribute to the continuous improvement of sales administration tools and processes.

Perfil

Previous experience in sales administration, commercial support (back-office), B2B customer service, or order management;
Bilingual French/Spanish essential, with excellent command of both languages (spoken and written);
Strong proficiency in office software tools, especially Excel;
Knowledge of the workflow from order to delivery and invoicing, payment tracking, and coordination with logistics and finance departments;
Ability to handle issues, complaints, returns, and competing priorities in a dynamic environment;
Service-oriented mindset focused on internal and external customer satisfaction;
Ability to work autonomously and coordinate with contacts in both Spain and France;
Excellent verbal and written communication skills, characterized by clarity and diplomacy;
We are dynamic and fun-check out our social media @projectxparis and our website www.projectxparis.com