Records Manager (OSI-SIS-AL-2026-131-LD)

Job Description:

Job Description

Introduction
In close collaboration with the Archivist, the Archives Assistant and the Data Governance Officer, you will be responsible for establishing, implementing, and maintaining records management best practices across CERN, ensuring that information is managed effectively throughout its lifecycle.
Functions
* Coordinate and oversee records management practices across CERN, including the DRO (Departmental Records Officers) network.
* Provide operational support for records management activities (data/metadata processing, quality control, digital migration).
* Establish a records management implementation strategy and related processes and procedures, and contribute to policy development.
* Develop and maintain retention schedules and related processes in collaboration with stakeholders.
* Lead innovation and continuous improvement initiatives in records management, and monitor KPIs.
* Lead apprentices, interns, and colleagues in records management.
* Deliver training and guidance to users and contribute to outreach and service activities

Candidate Requirements:

Qualifications

Master's degree or equivalent relevant experience in the field of Records Management, Archival Science or Library & Information Science or a related field.
Proven qualification or formal training in records management, obtained either as part of the above degree programme or as a separate, recognised qualification.
Experience:
* Proven experience in records management within complex, digital environments, preferably in a large organisation or institution.
* In-depth knowledge and use of records management principles, standards, and lifecycle processes.
* Experience with digital records systems and their integration into wider IT ecosystems.
* Hands-on experience in analysing, handling, and improving data/metadata quality.
* Ability to translate policies and requirements into clear, user-oriented procedures.
* Familiarity with relevant tools (e.g. OpenRefine, CMS, AtoM, Invenio) is an asset.
* Experience in advising and engaging stakeholders, communicating clearly with them.
Technical competencies:
* Archiving and records management.
* Customer service.
* Process analysis, definition and improvement.
* Change management.
* Capturing and analysis of requirements for ICT systems.
Behavioural competencies:
* Achieving Results: having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind.
* Communicating Effectively: leveraging support networks across the Organization.
* Creating Vision and Strategic Partnerships: building comprehensive road maps to translate the organisational vision to an operational level; defining and sets direction accordingly.
* Solving Problems: adopting a pragmatic approach; understanding the value of adopting generic rather than 'gold -plated' technical solutions.
* Working in Teams: cooperating constructively with others in the pursuit of team goals; balancing personal goals with team goals.
Language skills:
Spoken and written English, with a commitment to learn French