Data Centre Logistics Technician

Job Description:

As a (COMPANY NAME) Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

(COMPANY NAME)'s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for (COMPANY NAME)'s online services including Bing, Office 365, Xbox, OneDrive, and the (COMPANY NAME) Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold (COMPANY NAME) as a world-class cloud provider.
(COMPANY NAME)'s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our (COMPANY NAME) values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities
* Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
* Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
* Develop working knowledge of stock control, inventory management practices, procedures as well as ensure accurate documentation of incoming and outgoing deliveries in addition to records.
* Become familiar with guidelines set by (COMPANY NAME) contractual agreements with suppliers and maintain a strong customer focus.
* Perform cycle audits and data corrections to ensure all inventory controls are met.
* Ensure detailed physical inventory tracking and staging as well as to help reconcile and report inventory discrepancies.
* Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and (COMPANY NAME) policies including complying with all security and data management policies

Candidate Requirements:

Required Qualifications
* High School Diploma AND relevant experience or an internship in inventory management, retail, warehouse management, or a related field
* OR equivalent experience.
Background Check Requirements:
Ability to meet (COMPANY NAME), customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* (COMPANY NAME) Cloud Background Check: This position will be required to pass the (COMPANY NAME) Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
* Relevant experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
* OR equivalent experience.

(COMPANY NAME) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with (COMPANY NAME) and the country where you work