Gas &Amp; Renewables Technical Support And Training Leader, Uk &Amp; Ireland

Job Description:

(COMPANY NAME) Group is a global leader in sustainable solutions for hot water and space heating, components and burners. In 2022 the Group, with the pro-forma inclusion of Wolf-Brink, reported almost 3.1 billion euro revenues. As of today, (COMPANY NAME) Group has over 10,000 employees, representative offices in 43 countries, 28 production sites and 30 research and development centers in 5 continents. (COMPANY NAME) Group is listed on Euronext Milan since November 2021.

(COMPANY NAME) Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems.

The Group offers a full range of products, solutions and services mainly under the global brands (COMPANY NAME), ELCO and Wolf, and also operates under iconic brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

The Technical Support and Training Leader will be field based, with the requirement to travel across the UK and Ireland. The central hub for training, is at (COMPANY NAME) UK Ltd Training Center in Birmingham and training will predominantly be from this location. The management of the Training Center premises will be part of the requirement of the role. The Technical Support and Training Leader will report directly in to the Parts and Service Manager, UK & Ireland within the After Sales function. This position has a number of direct reports who work within Technical and Training and the successful candidate will be responsible for ensuring that the (COMPANY NAME) Technical Support and Training operates effectively, delivering excellence.

The Technical Support and Quality Leader will be responsible for ensuring that (COMPANY NAME) UK Ltd is up to date with all of the legal, regulatory and Health and Safety regulations ensuring that all working practices and products conform to these requirements . The ability to identify quality, legislation and technical issues and put action plans in place to drive improvements is imperative to the success of the role. The Technical Support and Training Leader will be a technical expert with the full (COMPANY NAME) UK Ltd product portfolio, including new products introductions, ensuring quality control and reporting according to group processes.

The Technical and Quality Leader will be responsible for creating, designing and delivering technical training to all (COMPANY NAME) UK Ltd stakeholders within the UK and Ireland, this will require working with the Marketing T eam to understand product launches, market requirements and demand. To successfully manage and implement the full training function for (COMPANY NAME) UK Ltd, with a view to increase purchasing potential, the Technical Support and Training Leader will require excellent knowledge of the industry, legislation and product range. The ability to build strong working relationships with the Area Sales Managers and Technical Team to reach expected numbers of training attendees. Working in conjunction with the Product Marketing Senior Specialist, to deliver new product implementation.

Essentials

Extensive experience within the heating and renewable industry

Live in, or on the outskirts of Birmingham

Have a full, clean driver's license

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

(COMPANY NAME) Group is a global leader in sustainable solutions for hot water and space heating, components and burners. In 2022 the Group, with the pro-forma inclusion of Wolf-Brink, reported almost 3.1 billion euro revenues. As of today, (COMPANY NAME) Group has over 10,000 employees, representative offices in 43 countries, 28 production sites and 30 research and development centers in 5 continents. (COMPANY NAME) Group is listed on Euronext Milan since November 2021.

(COMPANY NAME) Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems.

The Group offers a full range of products, solutions and services mainly under the global brands (COMPANY NAME), ELCO and Wolf, and also operates under iconic brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

The Technical Support and Training Leader will be field based, with the requirement to travel across the UK and Ireland. The central hub for training, is at (COMPANY NAME) UK Ltd Training Center in Birmingham and training will predominantly be from this location. The management of the Training Center premises will be part of the requirement of the role. The Technical Support and Training Leader will report directly in to the Parts and Service Manager, UK & Ireland within the After Sales function. This position has a number of direct reports who work within Technical and Training and the successful candidate will be responsible for ensuring that the (COMPANY NAME) Technical Support and Training operates effectively, delivering excellence.

The Technical Support and Quality Leader will be responsible for ensuring that (COMPANY NAME) UK Ltd is up to date with all of the legal, regulatory and Health and Safety regulations ensuring that all working practices and products conform to these requirements . The ability to identify quality, legislation and technical issues and put action plans in place to drive improvements is imperative to the success of the role. The Technical Support and Training Leader will be a technical expert with the full (COMPANY NAME) UK Ltd product portfolio, including new products introductions, ensuring quality control and reporting according to group processes.

The Technical and Quality Leader will be responsible for creating, designing and delivering technical training to all (COMPANY NAME) UK Ltd stakeholders within the UK and Ireland, this will require working with the Marketing T eam to understand product launches, market requirements and demand. To successfully manage and implement the full training function for (COMPANY NAME) UK Ltd, with a view to increase purchasing potential, the Technical Support and Training Leader will require excellent knowledge of the industry, legislation and product range. The ability to build strong working relationships with the Area Sales Managers and Technical Team to reach expected numbers of training attendees. Working in conjunction with the Product Marketing Senior Specialist, to deliver new product implementation.

Essentials

Extensive experience within the heating and renewable industry

Live in, or on the outskirts of Birmingham

Have a full, clean driver's license

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

Location:
Basildon, GB, SS15 6SJ

Posting Date: Jan 18, 2024