Customer Care Representative

Job Description:

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Care Representative to join our Customer Care Centre (CCC) where you will be responsible for effectively managing all customer requests for support from call logging to call completion. You will also be expected to be the accurate and effective handler of all requests from the NHS and private sectors.

* Operating Hours: Open Monday to Sunday, from 8:00 AM to 8:00 PM.
* Shift Pattern: Staff work on a rotational shift basis:

Week 1
Monday 9am-8pm
Tuesday 9am-8pm
Wednesday - Off shift
Thursday - Off Shift
Friday 9am-8pm
Saturday 8am-8pm
Sunday 8am-8pm

Week 2
Monday - Off Shift
Tuesday - Off Shift
Wednesday - 9am-8pm
Thursday - 9am-8pm
Friday - Off Shift
Saturday - Off Shift
Sunday - Off Shift