Client Advisor Barcelona

Descripción del puesto:

Position

We are currently looking for Client Advisors for our stores in Barcelona.
* As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
* You will strive to discover your Clients and their every need, and to guide them across the Brand.
* You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES
* Drive and achieve individual and team objectives and be accountable for sales results
* Welcome every Client and provide the best Client experience
* Advise Clients across the Brand and all product categories
* Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
* Perform as a team-player, participate in all activities contributing to the overall objectives of the store
* Learn and master Brand and product knowledge
* Respect Louis Vuitton Brand standards in terms of grooming and behavior
* Follow the company's policies and procedures

EXPECTED ATTITUDES & SKILLS
* Curiosity
* Empathy
* Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client's)
* Commercial Mindset
* Passion for the brand
* Professional Attitude
* Responsibility & Ownership

REQUIRED EXPERIENCE
* Proficient Spanish and English, any other language is a plus.
* A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
* Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

Additional information