Customer Logistics Manager NH90

Descripción del puesto:

Job Description:
Job Description and Tasks
* Act as AHE Focal Point for spares orders towards Customer and NHI
* Manage customer orders for spares and AGEs
* Perform contract piloting and report contract status to CSM
* Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
* Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
* Coordinate with equipment suppliers to ensure spares deliveries
* Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
* Coordinate with Material Support NH90 specialist to ensure parts deliveries
* Improves customer satisfaction on Spares services.
* Analyze and manage spare parts order book.
* Ensure transversal coordination with different departments to fulfil customer needs
* Issue and update of Provisioning Plan
* Report generation to allow customer monitoring
* Analysis of existing problems (misalignment of data, discrepancies, etc)
* Control of warehouse activity to ensure readiness of material to be delivered.
* Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.
Competences
* Customer Oriented
* Team Management
* Knowledge of Supply Chain
* Knowledge of Business & Finance Management
* Continuous Improvement methodologies
* Capacity to welcome problems and put in place corrective actions.
* Knowledge of aeronautics standards

Soft Skills
* Ability to work in an international & multicultural environment
* Ability to build working relationship across multiple disciplines
* Autonomy and rigor to apply and follow standards
* Capacity to anticipate risks and difficulties
* Capacity to analyze, to propose solutions in a synthetic way
* Good communication skills
* Value creation oriented
* Initiative and proactivity
Languages
* Fluent in English & Spanish
* French or German valuable
Profile
* Degree/Master in Economics or Management
* Customer Oriented & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:Airbus Helicopters España, SA

Employment Type:Permanent
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Experience Level:Professional

Job Family:Material Support & services

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