Supervisor, Inflight Training Records

Descripción del puesto:

Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* Responsible for leading the Training Records team within Inflight Training Team as well as updating, issuing, and auditing qualification issuance and records in accordance with approved Federal Aviation Administration (FAA) and company policies.
* This position will require you to work a varying schedule including weekends and holidays.
* This job is a member of the Inflight Training Team within the Customer Experience Division.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Responsible for leading the training records team and coordinating coverage for all internal training programs
* Oversees qualification issuance for Initial Inlight Attendant Training
* Maintains central repository of historical training records for all training programs
* Ensures team is staffed and scheduled to cover all training programs, including nights, weekends, and holidays
* Responsible for Known Crewmember (KCM) eligibility reports, monthly
* Responsible for producing training payment/exception report and submitting to finance, monthly
* Support Training Support Desk with inquiries regarding qualification records and enrollments
* Interfaces with APFA, FAA, DOD, IOSA, and IEP teams to provide access to training record information, as requested
* Supports Base Operation and Crew Scheduling teams with inquiries regarding eligibility of Inflight Crew to operate sequences
* Assists with class set-up including auditing web-based training completions and enrollment for all training programs
* Flex to support additional tasks and responsibilities as directed
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* Bachelor's degree or equivalent training/experience
Preferred Qualifications- Education & Prior Job Experience
* 1 year experience leading a team of direct reports
* Understanding of Inflight Training Operations
* Advanced knowledge of FOS
* Advanced knowledge of building and utilizing excel based Macros
Skills, Licenses & Certifications
* Self-starter that can work independently to drive for results
* Exceptional organization and planning skills, with attention to detail
* Must be able to handle shifting priorities and work independently
* Ability to conduct analysis, problem solve, and effectively deal with ambiguity
* Proficient in Microsoft Excel, PowerPoint and Word
* Ability to effectively communicate both verbally and written with all levels within the organization
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising