Manager Trainee

Descripción del puesto:

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.
This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.
Wage: $17/hour + Incentives which vary based on job performance
Location: 229 US 70 East Hickory, NC

What You'll Get:
* Up to 40% off the base rate of any standard Hertz rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more

What You'll Do
* Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
* Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
* Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
* Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
* Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
* Build the skills needed to grow into future leadership opportunities within Hertz.

What We're Looking For
* Must be at least 20 years old
* Valid driver's license required
* Flexible availability, including nights, weekends, and holidays as needed
* Customer service, sales, retail, hospitality, or other professional experience preferred
* Strong communication, computer, multitasking, and time management skills
* A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
* Ability to work in a fast-paced, customer-facing environment
* Professional appearance and reliable attendance
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