Sea freight & Road Transport Manager M/F

Descripción del puesto:

General information

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* Sea freight & Road Transport Manager M/F
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General informations

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally.

In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.
Join AGL, the benchmark multimodal logistics operator on the African continent!

Job description

Job Title

FREIGHT FORWARDING OPERATIONS
Sea freight & Road Transport Manager M/F

Contract Type

PERMANENT

Job Location

Africa, Ethiopia, ADDIS ABEBA

Working Hours

Full time

Mission Description

KEY RESPONSIBILITIES
1. Manage and lead Middle Office (MO) teams handling Sea freight Imports/Export and Road freight imports. Export into/ from Ethiopia.

* Keep the team informed of the changes/evolutions & communicate the necessary internal alignments, objectives (objectives given by top management)
* Evaluate the subordinate's performance
* develop the skills of the employees
* Implement good conditions (procedure) of the case transfer in case of organization changes within the team.
* Ensure the new incoming staff policy is in place as well the training.
* Define and control absences.
* Approve the job opening form and prepare the hiring in collaboration with the BU head.
* Manage litigation within the responsibility perimeter
* Provide quotation for existing clients.
* Work Closely with the Commercial team for existing contract extension.

2. Build the MO organization, expertise, the means and ensure the standard process are in place

* Ensure the organization, the expertise and the means are in line with the objectives given by the Head of BU (review at least once a year during the budget)
* Monitor the investments within the perimeter responsibility (defined during budget) and control the good use of allocated facilities.
* Regularly review the Standard Operating Procedure (SOP) and ensure alignment to serve customers.
* Control the implementation of the SOP by MO team, Quality audit (internal and external) and by continually monitoring it against the approved action plan.

3.Pilot the service offer
* In collaboration with the Front Office, support the preparation of service proposals/ tender bids considering the current market, its evolution, the organization, the activity profitability as well the risk level.
* Support the Front Office actions by providing the required expertise
* Approve the complex quotes (technical risk, sensitive client, high profitability …) after the N-1 input
* Support the money collection lead by Finance and subordinate when required
* Review the Clients' credit limit and submit it to the Head of the BU and CFO

4.Coordinate & Monitor Operations
* Coordinate the actions of several MO sections /departments, Front Office and Back Office
* Embrace the role of being the privileged interlocutor to the managers of other
business units at branch and country level.
* Monitor the quality of service provided to the clients (internal as well as external) and take appropriate action to achieve the service the clients are paying for.
* Ensure the target budget (gross margin, cost, OR, ROI, disbursement, DSO) as well the operation target (Transit time, exhaustiveness, timeliness) are achieved
* Break down and operationalize the MO priorities and support their development

Profile

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally.

In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes