House Relations Manager (Sales) - Soho House Amsterdam

Descripción del puesto:

About Us

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

The Role

We're looking for a commercially driven and relationship-focused House Relations Manager to join our team at Soho House Amsterdam.
In this role, you'll focus on driving revenue through Private Hire, Groups & Events business, identifying new opportunities, building strong client relationships, and positioning Soho House Amsterdam as a leading destination for corporate events, private celebrations, meetings, product launches, and exclusive gatherings.
You'll work closely with the Groups & Events team, operational departments, and key stakeholders across the House to ensure a seamless client journey from initial enquiry through to event execution. As an ambassador for the Soho House brand, you'll proactively seek new business opportunities while nurturing long-term relationships that generate repeat business and contribute to the House's commercial success.

Main Responsibilities

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Drive Private Hire, Groups & Events revenue through strategic account management, relationship building and commercial growth initiatives
* Identify and secure new business opportunities across corporate, agency, lifestyle, and hospitality sectors
* Build and maintain strong relationships with existing clients to encourage repeat business
* Conduct client meetings, site inspections, and networking activities to showcase Soho House Amsterdam
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Reactivate dormant accounts and identify opportunities within previous client relationships
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Proactively generate new business through outbound sales activity, networking, prospecting and relationship building.
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Coach and support members of the commercial and Groups & Events team to maximise business opportunities and performance
* Promote the House's event spaces, bedrooms, restaurants, and additional offerings
* Monitor market trends and competitor activity to identify growth opportunities
* Represent Soho House at industry events, networking opportunities, and trade shows
* Maintain accurate records within CRM systems and provide regular sales performance reporting
* Support the development and execution of local sales and commercial strategies

What We're Looking For

* Previous experience in Sales, Events, Business Development, Hospitality Sales, or Account Management
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Proven track record of generating revenue and developing long-term client relationships
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Demonstrated success in a senior sales, commercial or business development role
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Experience in hotel sales, luxury hospitality or venue sales is essential
* Strong networking, negotiation, and presentation skills
* Commercially minded with a proactive and entrepreneurial approach
* Excellent organizational and communication skills
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Previous experience leading, coaching or mentoring a commercial or sales team is advantageous.
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Proven ability to proactively source and convert new business opportunities
* Ability to manage multiple priorities in a fast-paced environment
* Fluent in English; Dutch is a strong advantage
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Existing network within the Amsterdam and wider Dutch corporate, agency and events market is highly desirable
* Experience with CRM platforms and sales reporting tools is beneficial

Benefits

Soho House offers competitive compensation packages with global & local benefits and development opportunities.
* Competitive salary package & bonus scheme 
* Travel allowance
* Healthy team meals during your shift
* Soho Membership, discounts on F&B, Rooms and Cowshed and many more
* Partnership discounts (Go-Vital, Urban Sports Club, Swapfiets and many more)
* One paid moving day per year
* Two paid volunteering days per year
* Ongoing learning and development opportunities 
If you're passionate about hospitality, enjoy building lasting client relationships, and love turning opportunities into unforgettable events, we'd love to hear from you ✨