Data Operations Analyst

Descripción del puesto:

Entity: Finance

Job Family Group: Business Support Group

Job Description:
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you'll be fully connected into the world of bp. You'll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There's a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we're with you.

Join our Team and advance your career as a/an
Data Operations Analyst

Join our DS&T team in Szeged and advance your career as a Data Operations Analyst with German!
In this role you will specialise in providing a service to bp's oil and gas trading arm, whilst helping out with call back requests. For each working case, you will need to understand the information provided in the case documentation and use it to complete a standard form for use in a formal validation phone call with the supplier.
As well as communicating with suppliers in a professional manner, you will also work with members of the bp Procurement and Accounts Payable Teams to resolve issues.

In this role You will:
* Work to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed.
* Ensure that all supplier research and searches are completed and clearly documented.
* Complete telephone calls to representatives in a variety of organisations globally and at all levels of seniority.
* Complete follow-up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case.
* Be proactive in resolving any operational issues or delays with the case, liaising with business partners, vendors and internal FBT teams.
* Proactively collaborate with the team and stakeholders to ensure operational performance is within the agreed Service Level Agreements.
* Help manage a shared mailbox and tracker.
* Perform other admin related tasks in the call backs space.
* Perform other data operations-related activities as required.
* Participate actively in process improvements on vendors and call back processes including innovations through digitalisation and process improvements.

What You will need to be successful:
* Being confident on phone, combined with an ability to quickly establish rapport.
* Fluency in English and German (written and spoken) is absolutely critical.
* Ability to effectively communicate across varied audiences.
* Excellent team player.
* Good organizational skills with ability to multi-task and prioritize.
* Strong attention to detail and a dedication to excellence in the delivery of work.
* IT skills including Microsoft Office (Excel, PowerPoint, Word).
* Ability to use competencies acquired to analyse and resolve daily problems.
* Self-motivated and able to see activities through to completion.
* Ability to work under pressure.
Desirable Criteria:
* Knowledge of additional languages would be advantageous.
* Some previous work experience preferably in a Finance, Procurement, Sourcing, Master Data, Manufacturing, or other operationally focused environment would be an asset.
* Advanced SAP and Excel skills.
* Access and PowerPoint experience.
* Ability to perform job functions with independence and judgment.
* Ability to plan, prioritize and manage workload independently.

At bp, we provide the following environment & benefits to you:
* Different bonus opportunities based on performance, wide range of cafeteria elements
* Life & health insurance, medical care package
* Hybrid working arrangement aligned with team arrangements and business needs
* Opportunity to build up long term career path and develop your skills with wide range of learning options
* Celebrate in bp's success. You may be eligible to join bp's Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
* Family friendly workplace e.g.: Extended parental leave, Mother-baby room
* Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
* Possibility to join our social communities and networks
* Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life.
Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel RequirementNo travel is expected with this role

Relocation Assistance:This role is not eligible for relocation

Remote Type:This position is a hybrid of office/remote working

Skills:Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks