LM281: Customs Agent

Descripción del puesto:

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

"General Job Description:
Under general supervision perform the following activities:
* Prepare all necessary customs forms to allow import, export and transit procedures to carry out in a timely, efficient and effective manner for shipments arriving and departing by air, i.e., master guides, cargo manifests and general declarations, invoices and any additional related documentation.
* Prepare forms detailing custom duties, duties and taxes / VAT.
* Prepare international manifests to ensure cargo release in a timely manner.
* Ensure full compliance of all ramp activities with country policies and tax laws and in compliance with FedEx rules, procedures, practices and rules.
* Interact with customs officials and coordinate customs activities with internal staff.
* Contact customers to provide information and inform about any additional tax payments.
* Keep all customs documentation well organized and filed correctly.
* Perform the classification and transfer of cargo to other airlines when required.
* Process submission of flight information through customs computer system.
* Track cases for different shipments.
* Inventory management of loads found in urgent shipping warehouses.
* Control of supplies and inventories.
* Support load-captain function if required.
* May be required to perform other duties as assigned
Minimum Requirements
Minimum Education:
* Bachelor's degree in international trade or related.
* Ability to understand English (450 TOEIC points).

Minimum Experience:
* Technician/technologist in international trade or business with two years of experience in handling air cargo, procedures, policies, customs laws and regulations and customs clearance processes at the airport.
* Analytical thinking, planning and organization skills.
* Good verbal and written communication skills.
* Driver's license, preferable.
* Good administrative skills and computer knowledge.
* Management of the English language in the customs area.
* Must be able to work flexible hours, including weekends and holidays when/if required.

Si estás interesado en aplicar, por favor sube un solo archivo en formato PDF que contenga los siguientes documentos:
1.Currículum actualizado
2.Carta de intención
3.Imagen del resultado vigente del examen TOEIC, con un puntaje mínimo de 450 puntos

Nota: La vigencia del examen TOEIC es de 2 años a partir de la fecha de aplicación.

Este archivo debe ser cargado en el sistema Workday, en el campo correspondiente al currículum.

📌 Importante: Con fundamento en la política 4-15 de Oportunidad de Carrera del Manual de Gente de LAC: "El hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta. "

🗓️ Vigencia del boletín: del 8 al 14 de enero del 2026.

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* 2020 Fortune's World Most Admired Companies (14th)
* 2019 Fortune's Best Places to Work (15th)
* 2019 Forbes's One of the "Best Employers for Diversity"
* 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
* 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for