Remote Receptionist

Descripción del puesto:

About the Role We are seeking a professional, organized, and customer-focused Remote Receptionist to join our team. In this role, you will be responsible for answering calls, routing inquiries, scheduling appointments, updating client records, and supporting communication across the firm using tools like Calendly, Cerenade, Podium, and Zoom. Responsibilities * Answer, screen, and route incoming calls professionally. * Respond to inquiries via Calendly for attorneys. * Schedule and confirm client appointments. * Enter prospective client information into Cerenade and update Outlook calendars. * Contact new client inquiries via Podium, website forms, and Yelp. * Use Zoom and Podium for daily communication with clients and internal teams. * Assist with administrative tasks to support overall team efficiency. * Ensure adherence to company policies and procedures. Requirements * Excellent phone and communication skills. * Strong customer service orientation. * Experience with tools such as Cerenade, Zoom, Podium, and Outlook (preferred). * Ability to work independently and maintain accuracy. * Strong attention to detail and organizational skills. * Comfortable working remotely. Why Join Us? * Fully remote role * Stable Monday-Friday schedule * Opportunity to support a collaborative and professional team
Answer, screen, and route incoming calls professionally
Ensure adherence to company policies and procedures
Contact new client inquiries via Podium, website forms, and Yelp
Enter prospective client information into Cerenade and update Outlook calendars
Respond to inquiries via Calendly for attorneys
Schedule and confirm client appointments
Use Zoom and Podium for daily communication with clients and internal teams
Assist with administrative tasks to support overall team efficiency
Contrato por tiempo indeterminado
Lunes a viernes
Tiempo completo
08:00 - 17:00
Aclaraciones de horario: Monday to Friday | 8:00 AM - 5:00 PM PST

2026-03-13
$16,000.00

Requerimientos del candidato/a:

Nivel académico requerido: Prepa o vocacional
Experiencia: 1 - 2 años en Remote Receptionist
Inglés - Avanzado - Otro
Creatividad e innovación
Orientación al cliente
Mejora continua
Planeación estratégica
Análisis y solución de problemas
Tolerancia a la presión
Calidad en el trabajo
Autonomía
Compromiso
Trabajo en equipo
Experience with tools such as Cerenade, Zoom, Podium, and Outlook
Strong attention to detail and organizational skills
Creatividad e innovación
Orientación al cliente
Mejora continua
Planeación estratégica
Análisis y solución de problemas
Tolerancia a la presión
Calidad en el trabajo
Autonomía
Compromiso
Trabajo en equipo
Inglés - Avanzado - Otro