Technology Lead

Descripción del puesto:

English communication.
Location: Mexico, hybrid work

Qualifications:
* Near-shore platform admin: Operate and maintain Azure DevOps, GitHub Enterprise, and SonarQube (SaaS/hosted)-availability, patching, configuration, org/repo/project hygiene.
* Ticket & access management: Resolve support requests for user provisioning/deprovisioning, RBAC/permissions, licenses/seats, and break-glass access within SLA.
* Data & reporting: Fulfill data and report requests; build recurring dashboards (repos, pipelines, quality gates, coverage, usage) and provide audit evidence on demand.
* CI/CD enablement: Maintain shared runners/agent pools, pipeline templates, service connections/secrets; troubleshoot build/scan/PR-decoration issues to restore flow.
* Security & compliance: Enforce branch protection, required checks, SAST/DAST, Sonar quality gates; monitor audit logs and respond to anomalies.
* Integrations & extensions: Manage marketplace apps and integrations (e.g., Jira/ServiceNow/Teams), webhooks, SSO/SAML/SCIM; automate admin via APIs/CLI.
* Runbooks & improvement: Keep documentation/FAQs current; drive automation of repetitive tasks (PowerShell/gh/ADO REST); partner with the CoE Principals to refine standards