Supply chain management - Materials logistics professional

Descripción del puesto:

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

* Deliver and plan same day orders with the 3PL (3rd Party Logistics Provider) and selected carriers including coordinating carrier assignment, warehouse pick-up, and delivery to the customer while monitoring entire process through the cycle to POD
* Determine when items should be sourced from alternate warehouse locations within the 3PL networks or whether its best to change carrier for best ETA
* Provide regular status updates on all orders including those that cannot be filled immediately
* Research and reconcile shipping discrepancies
* Partner with Network & Transportation teams for delivery compliance and performance
* Work closely with 3PL main Memphis warehouse and depot/FSL teams, including constant monitoring of activities to ensure timely and correct execution of shipments in accordance with business rules and customer requirements
* Manage customer relationships
* Apply knowledge and experience in solving non-routine, varied internal process and customer issues
* Analyze KPIs, propose and participate in LEAN initiatives and other performance improvement measures to achieve targets and contribute to team results.
* Provide After-Hours support, applying knowledge and experience of cross-functional processes to manage a wide variety of order related requests/issues
* Manage Follow-the-Sun process for all global customers in SAP Plant 2050 in compliance with individual country import requirements and including arranging courier transport with suppliers in Frankfurt
* Manage manual order process during system outages (planned and unplanned) including escalation to IT and reconciliation once system returns
Your expertise