Junior IT Application Administrator

Descripción del puesto:

Position
Junior IT Application Administrator

Work arrangement
Full-time

City
Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow, Szczecin, Warsaw, Wroclaw

Country
Poland

Department
Business Services Center (PL)

Team
Information Technology (IT)

Area of interest
IT - Development, IT - Services

Way of work
Hybrid

Description & Requirements

Who we are looking for

* Up to 2 years of experience (or strong internship / trainee experience) in IT operations, application support, or database-related areas.
* Basic knowledge of Microsoft SQL Server, including understanding of databases, schemas; usersbasic querying and troubleshooting.
* Familiarity with Windows Server environments.
* Fundamental understanding of virtualization concepts (VMware or Hyper-V).
* Interest in enterprise applications and their lifecycle (installation, upgrades, maintenance).
* Willingness to learn database administration and application operations.

Additional Advantages:

* Basic exposure to cloud platforms (Azure preferred; AWS or GCP as an advantage).
* Awareness of monitoring tools or system logs.
* Familiarity with ITIL concepts (Incident, Problem, Change).

Personal & Professional Skills:

* Good written and verbal communication skills in English.
* Strong willingness to learn and develop technical skills.
* Analytical mindset and basic problem-solving ability.
* Team-oriented attitude with openness to feedback.
* University degree (Bachelor's or Master's) in IT or a related field (or near completion).

Your future role

Database Administration
o Install, configure, administer, and maintain SQL Server databases across environments - based on documentation
o SQL Server basic administration tasks
o Database monitoring
o Basic performance checks
o Learn and apply standard operating procedures for database maintenance.
o Participate in documentation and knowledge-base updates.

Business Applications Operations (2nd Level Support)
o Support installation and upgrade activities of enterprise applications under supervision
o Perform day-to-day application support tasks
o Investigate and resolve less complex incidents escalated from 1st-level support
o Assist in analyzing application logs, system logs, and monitoring alerts
o Escalate complex issues to senior team members with proper analysis and documentation
o System administration (Windows) in regards of supported application including user management, system monitoring and troubleshooting

Operations, Monitoring & Incident Management
o Monitor applications and databases using existing monitoring tools
o React to alerts and support incident resolution according to procedures
o Participate in incident bridges for major issues as a supporting role
o Learn structured root cause analysis techniques

Change, Optimization & Continuous Improvement
o Support implementation of approved IT system changes
o Participate in application upgrades and migrations as part of the team
o Follow change management and deployment standards
o Suggest improvements to documentation and operational processes

Collaboration & Documentation
o Create and update technical documentation, runbooks, and guides
o Cooperate closely with:
- Senior Business Applications Operations team members
- Infrastructure Operations teams
- Incident Management teams
o Communicate clearly and professionally with internal stakeholders.

How this role is seen internally
o Entry point to enterprise application and database operations
o A learning-oriented role with strong mentorship
o Foundation for progression into:
- IT Application Administrator
- Database Administrator
- Senior Business Applications Operations specialist
o Trusted to follow procedures, escalate appropriately, and grow into ownership

What we offer

* Stable job in multinational company based on employment contract;
* Working in flexible hybrid model - partially from home and the office;
* Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
* Structured onboarding process and Buddy program for new joiners;
* Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
* Attractive benefits:

Selection process

Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Short online interview / short phone interview with Recruiter.
2. Interview/s with member/s of the team.

You will receive feedback regardless of process result.

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step - press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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