Food & Beverage Manager

Descripción del puesto:

Food & Beverage Manager at Hyatt Regency Birmingham - Join Our Dynamic Team!
About Hyatt Regency Birmingham
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.
Duties and responsibilities related to the Food & Beverage Manager role
* Oversee the smooth running of all Food & Beverage operations across outlets and events.
* Manage and support the F&B team to ensure exceptional guest service and adherence to hotel standards.
* Monitor daily revenues, costs, and payroll to ensure operations remain within budgeted guidelines.
* Train, develop, and motivate the team, fostering an inclusive and positive work environment.
* Ensure all outlets maintain high standards of hygiene, presentation, and service in line with company policies.
* Coordinate and oversee events and functions, ensuring successful execution and guest satisfaction.
* Build and maintain strong relationships with guests, colleagues, and World of Hyatt members.
* Handle guest feedback and complaints in accordance with hotel policy and report key issues to management.
* Identify opportunities for improvement and implement strategies to enhance service, efficiency, and profitability.
* Contribute to the strategic direction of the hotel, particularly in relation to Food & Beverage initiatives

Requerimientos del candidato/a:

About you:
As a Food and Beverage Manager at Hyatt Regency Birmingham, you will lead your colleagues to provide the best possible experience for our guests. To successfully fulfil this role, you will champion Hyatt's purpose and brand promise. You will be a passionate self-starter and a strong communicator who is outcome-oriented, supporting and leading your team to achieve and exceed guest expectations within Food and Beverage.
You will not be afraid to experiment and learn from situations, demonstrating an inclusive mindset. You will have previous experience in large international hotels and a proven track record of improving F&B KPIs. Previous experience with Hyatt is desirable.
What we offer
* Salary is between £38,000 to £40,000 per annum, depending upon experience
* 12 complimentary nights per year across Hyatt Hotels worldwide
* Discounted stays for you and your family from day one
* Discount on food & beverage when dining as a guest at selected Hyatt Hotels
* Complimentary meals on duty
* Access to Amala Gym
* 28 days holiday including bank holidays (increasing to 33 days)
* Extensive learning and development opportunities
* Headspace membership and access to our Employee Assistance Programme
* A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters
* Clear career progression and global mobility within Hyatt Hotels
Why join Hyatt?
At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Next steps: Apply today for this Food & Beverage Manager role and start your journey with Hyatt Hotels!
Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply